Specialized Data Recovery from Surveillance Cameras
Have important recordings from your security cameras been deleted or become inaccessible? At mService Sweden AB, we help companies and organizations recover video data from DVR, NVR, and damaged surveillance systems.
✅ Recovery of deleted or corrupted video recordings
✅ Data recovery from damaged DVR and NVR systems
✅ Advanced equipment and specialized data recovery laboratory
✅ Over 25 years of experience in data recovery
✅ Complete confidentiality and secure handling of customer data
When Surveillance Camera Recordings Are No Longer Accessible
Losing recorded surveillance footage does not always mean that the information is permanently lost.
Various problems can make recordings stored on a DVR or NVR no longer viewable or retrievable, including:
In surveillance systems, video data may be stored using specialized structures and formats. Therefore, simply connecting the storage system to a standard computer does not automatically make the recordings accessible.
If the recordings are important for an incident, theft, dispute, internal investigation, or security matter, you should contact a specialist before taking any action on the device.
Surveillance Camera Data Recovery Services
Recovery of Deleted Recordings
If surveillance camera recordings have been accidentally deleted, we first examine the status of the system and how the information was deleted.
The possibility of data recovery depends, among other factors, on the technical condition of the system, the type of DVR/NVR being used, how the information was deleted, and the conditions under which the system has been used.
Data Recovery from DVR and NVR
A common problem with surveillance systems is that the information on a DVR or NVR becomes corrupted or is no longer accessible.
Data Recovery from Damaged DVR and NVR Devices
In some cases, the problem is not limited to the stored information; the DVR or NVR device itself may have suffered a failure.
In such situations, a technical examination of the device and storage system can determine whether the information is still accessible.
Support for Different DVR and NVR Systems
Our data recovery services can examine different types of surveillance systems and their storage solutions, including:
The possibility of data recovery does not depend solely on the device brand. The condition of the system, the data structure, and the type of failure are crucial in determining which technical recovery method can be used.
What Types of Systems Do We Examine?
DVR
DVR systems used for recording and storing surveillance camera footage, including devices where:
NVR
NVR systems can also be examined when problems occur with access to recordings and stored information.
Problems may include:
Surveillance Systems
If a failure in the surveillance system has made the recorded footage inaccessible, the device and data structure can be examined to determine the best approach for data recovery.
Recovery of Recordings for Investigations and Cases
Surveillance camera recordings can be much more than ordinary video files.
The information may, for example, be related to:
In such situations, confidentiality and preventing further changes or damage to the information are particularly important.
mService Sweden AB treats received information and storage media as sensitive data and carries out examination and data recovery in a specialized manner.
Why Choose mService Sweden AB?
Over 25 Years of Experience
mService Sweden AB has over 25 years of experience in IT and data recovery and has handled many different types of failures and problems with storage systems.
Over 5,000 Customers
We have experience helping over 5,000 customers throughout our years in business.
Office in Stockholm
mService Sweden AB has its office at:
Sveavägen 136, 113 50 Stockholm, Sweden
Services Throughout Sweden
Our office is located in Stockholm, but our data recovery services are available to customers throughout Sweden.
You can contact us and arrange transportation of the device or storage system from anywhere in the country.
Technical Examination Before Recovery
Before data recovery begins, the device and storage system are examined to determine what possibilities exist for recovering the information.
Privacy and Confidentiality
Surveillance recordings may contain sensitive information about businesses, security, or individuals. Therefore, confidentiality and controlled access to the information are an important part of the data recovery process.
How Surveillance Camera Data Recovery Works
01 — Contact a Specialist
Contact us and tell us what happened to your DVR, NVR, or recorded footage.
+46 76 254 71 34You can also contact our specialists via WhatsApp.
02 — Initial Assessment
We collect basic information about the system, the DVR/NVR model, how the information was lost, and the current status of the device.
At this stage, we assess whether the device needs to undergo a technical examination.
03 — Submission of the Device or Storage System
The DVR, NVR, or relevant storage system is received for technical examination.
The technical condition of the device and its data structure are then analyzed.
04 — Assessment of Data Recovery Possibility
Based on the type of failure, the condition of the system, and how the information was lost, we determine whether data recovery is possible and which technical method is appropriate.
05 — Data Recovery
If data recovery is considered possible, the process is carried out based on the technical conditions of the device and the information.
06 — Delivery of Recovered Information
If information can be recovered, the recovered information is delivered to the customer according to the agreed method.
If Important Surveillance Recordings Have Disappeared – Do Not Do This
If the recordings are important, you should contact a data recovery specialist before taking any action on the device.
Do Not Format the Device
Reformatting the device can make data recovery more complicated.
Do Not Write New Data to the Storage System
New information written to the system may affect previously stored data.
Do Not Repair the DVR or NVR Without a Technical Assessment
Hardware or software changes without a proper diagnosis can make the situation more complicated.
Do Not Use Random Data Recovery Software
DVR and NVR systems may use storage structures that differ from standard computer file systems.
Do Not Open the Device
If the system or storage equipment has suffered physical damage, opening it outside a suitable environment may cause further damage.
Do Not Replace or Modify the Storage System
If the information is important, you should contact a data recovery specialist before making any changes.
Important to Know About Surveillance Camera Data Recovery
Not all deleted recordings can necessarily be recovered.
The possibility of data recovery depends, among other factors, on:
Therefore, we do not make any definitive promises about data recovery before a technical examination has been carried out.
Can Old Recordings That Have Been Overwritten Be Recovered?
If previous data has been completely overwritten (Overwrite) by new information, it is not possible to recover the overwritten information.
If you discover that important recordings have been deleted, you should therefore avoid continuing to use the storage system and contact a data recovery specialist before new information is written to the system.
Are Your Important Surveillance Recordings No Longer Accessible?
If recordings have been deleted, if your DVR or NVR has stopped working, if the storage system is not recognized, or if you can no longer access the recorded files, contact a specialist before taking any action on the device.
The experts at mService Sweden AB first examine the condition of the device and the stored information, and then inform you about the possibility of data recovery and the next steps.
Contact a Data Recovery Specialist
mService Sweden AB
Sveavägen 136
113 50 Stockholm
Sweden
Frequently Asked Questions
01 Is it possible to recover deleted surveillance camera recordings?
In some cases, yes. The possibility of data recovery depends on the condition of the system, how the information was deleted, the data structure of the DVR/NVR system, and the current condition of the information. Therefore, the device must first be examined.
02 Is it possible to recover information from a damaged DVR or NVR?
In some cases, yes. A damaged DVR or NVR, or information that is no longer accessible, does not automatically mean that all data is permanently lost. The type of failure and the condition of the system determine what data recovery options are available.
03 Can you recover data from Hikvision and Dahua DVR and NVR systems?
Yes. Different DVR and NVR systems, including Hikvision, Dahua, and other common brands, can be examined. The possibility of data recovery depends on the condition of the device and the stored information.
04 Is it possible to recover recordings after formatting?
In some cases, information can be recovered after formatting, but the result depends on the type of formatting, the storage structure, and the condition of the remaining information.
05 Can old recordings that have been overwritten by new information be recovered?
No. If previous information has been completely overwritten (Overwrite) by new data, that information cannot be recovered.
06 What happens if the DVR is damaged but the information is still present in the storage system?
In such situations, the information may still be accessible. The DVR/NVR device and storage system are first examined to determine the best method for accessing the information.
07 Do you only offer services in Stockholm?
No. mService Sweden AB has its office in Stockholm but provides data recovery services to customers throughout Sweden.
08 What should I do if the recordings are needed for a legal case?
You can contact us for information about the possibility of data recovery. In such situations, it is particularly important to preserve the current condition of the system and avoid unnecessary changes.
09 Do you guarantee that the information can be recovered?
No. Data recovery cannot be guaranteed without first examining the condition of the system. The device is examined first, after which the possibility of data recovery and the appropriate technical method can be determined.